New1b Terms and Conditions – A Complete Guide for All Malaysian Members

1Acceptance of Terms and Conditions

By accessing, registering, or using any part of the new1b platform — whether via the website, iOS mobile app, or Android app — you automatically agree to be bound by these Terms and Conditions and all related policies referenced herein.

These Terms take effect from the date you first register a new1b account and remain in effect for as long as your account is active. new1b reserves the right to update these Terms and Conditions at any time. Notification will be provided via the platform or your registered email when significant changes are made.

Continued use of the platform after notification of changes to the terms constitutes your acceptance of the latest version. It is your responsibility to review this Terms and Conditions page from time to time.

2Member Eligibility and Account Registration

To register a new1b account, you must meet all of the following requirements:

• At least 18 years of age at the time of registration
• Have full legal capacity to enter into binding agreements
• Not a resident or citizen of a country where online betting is fully prohibited under local law
• Never previously banned by new1b due to terms violations
• Not using automation software, bots, or other unauthorized methods during registration

Each individual is only permitted to hold one (1) registered account at new1b. Multiple account ownership by the same individual is strictly prohibited and may result in the termination of all related accounts and forfeiture of balances.

New1b implements a strict identity verification (KYC) process. You are required to submit valid identification documents upon request, including during initial registration or before any withdrawal is processed.

3Member Account Management

Your new1b account is personal and non-transferable. You are solely responsible for maintaining the confidentiality of your username and password. Any activity that occurs under your login credentials is your responsibility, whether or not you have authorised it.

You are required to provide truthful, accurate, and current information during registration and throughout your use of the platform. False or misleading information may result in immediate account termination without compensation.

• Your password must be changed immediately if you suspect your account has been accessed without authorisation
• Two-factor authentication (2FA) is available and strongly recommended for all members
• New1b will never ask for your password via email, chat, or phone
• Any attempt to access another person's account is a serious violation and will be reported to the relevant authorities

New1b reserves the right to freeze or temporarily suspend an account for investigation purposes if unusual activity or suspected fraud is detected. You will be notified via your registered email in such cases.

4Depositing and Withdrawing Funds

New1b supports a wide range of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and bank transfers. All transactions are processed using 256-bit SSL encryption to keep your financial information secure.

Deposit:

• Minimum deposit is RM 30 per transaction
• Deposits are processed instantly or within 5 minutes depending on the payment method
• Deposited funds must be used for betting purposes and may not be withdrawn without any betting activity
• New1b does not charge any processing fees for deposits
• You may only use payment methods registered in your own name

Withdrawal:

• The minimum withdrawal amount is RM 50 per request
• Withdrawals are typically processed within 5 to 15 minutes after the request is approved
• All withdrawals must be directed to the same bank account or digital wallet used for the deposit
• KYC verification must be completed before your first withdrawal is permitted
• New1b reserves the right to request additional supporting documents for withdrawals exceeding certain limits

5Bonuses, Promotions, and Special Offers

New1b offers a range of bonuses and promotions from time to time to add value for our members. Each bonus is subject to specific terms stated on the relevant promotions page. General bonus terms are as follows:

• Each bonus has a wagering requirement (rollover) that must be met before a withdrawal is permitted
• Bonuses may only be claimed once per promotion unless otherwise stated
• Bonuses cannot be converted directly to cash without fulfilling the rollover requirements
• New1b reserves the right to void any bonus suspected of being misused or obtained dishonestly
• Promotions have set expiry dates — unused bonuses after that date will expire automatically
• Members with multiple accounts or shared IP addresses are not eligible to claim bonuses

New1b reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Promotion abuse — including the use of arbitrage techniques or coordination between accounts — will result in account termination and forfeiture of all related bonuses and winnings.

For full details on each current promotion, please visit the Promotions us.

6Betting Rules and Policies

All bets placed on new1b are subject to the official betting rules stated in this section as well as the market-specific rules available on the platform. By placing a bet, you agree to accept new1b's decisions as final.

• Confirmed bets cannot be modified or cancelled by the member
• New1b uses match data from official and trusted sources for bet settlement
• In the event of a technical error during bet processing, new1b reserves the right to void the bet and refund the stake amount
• Bets placed based on incorrect information or erroneous odds will be voided
• Minimum and maximum betting limits vary by sport type and market — please check before placing a bet
• Live betting is subject to additional rules that may change as a match progresses

New1b takes any attempt at match manipulation or fraud seriously. Where there is strong evidence that a match result has been fixed or manipulated, new1b reserves the right to void all related bets with no payment obligation.

7Permitted Platform Usage

You agree to use the new1b platform solely for lawful and personal purposes. The following activities are strictly prohibited and may result in immediate account termination:

• Using bots, automation software, or scripts to place bets or access the platform
• Attempting to hack, damage, or disrupt platform functionality
• Distributing viruses, malware, or malicious code through the platform
• Using the platform for money laundering or illegal financing activities
• Sharing or selling account access to third parties
• Using a VPN or proxy to conceal your actual location in order to bypass regional restrictions
• Spreading false or misleading information about new1b on public platforms

New1b uses an advanced detection system to monitor abnormal usage patterns. Any suspicious activity will be investigated and appropriate action taken, including reporting to the relevant authorities if necessary.

8Privacy and Personal Data Protection

New1b is committed to protecting the privacy and personal data security of all members. We collect, store, and process your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.

The personal data we collect includes your full name, national ID or passport number, address, phone number, email address, and financial information required to process transactions. This data is used solely for platform operations, identity verification, payment processing, and service communications.

• Your data will not be sold, rented, or shared with third parties without your consent
• All data is stored on servers protected with industry-standard encryption
• You have the right to request a copy of the personal data we hold about you
• You may request corrections to inaccurate data at any time

For more details on how we manage your personal data, please refer to our Privacy Policy our complete policy.

9Account Termination and Closure

You may close your new1b account at any time by contacting our support team. Prior to closure, all active bets will be settled and any remaining balance will be returned to you once the KYC verification process is completed.

New1b reserves the right to terminate or suspend your account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions
• Detection of fraudulent activity or system manipulation
• Providing false information during registration or the KYC process
• Multiple account ownership by the same individual
• Using the platform for illegal or unauthorized activities
• Upon instruction from a competent legal authority

10new1b's Liability Limit

The new1b platform is provided on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted platform operation, new1b cannot guarantee that the service will always be free from technical errors, disruptions, or delays beyond our control.

New1b will not be liable for:

• Loss of winnings or betting opportunities due to temporary technical disruptions
• Damage arising from improper use of the platform by the user
• Actions or omissions by third-party payment providers
• Loss or damage arising from unauthorised access to your account due to your own negligence
• Any indirect, consequential, or punitive losses

In all cases, new1b's maximum liability to you shall not exceed the account balance held at the time of the relevant incident.

11Responsible Gaming

New1b believes that betting should remain purely a source of entertainment and should never become a source of financial or emotional stress. We provide a range of self-management tools to help members play responsibly:

• Daily / Weekly / Monthly Deposit Limits — Set the maximum amount you can deposit within a given period
• Loss Limit — Limit the amount you can lose within a set time period
• Session Time Limit — Set a maximum play time per login session
• Temporary Self-Exclusion — Suspend access to your account for a period of 24 hours to 6 months
• Permanent Self-Exclusion — Permanently close your account if needed

If you or someone you know has a gambling-related problem, please seek help immediately and visit the Responsible Gaming us for more information and available support resources.

12Terms Amendment and Governing Law

New1b reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform unless stated otherwise. You will be notified of major changes via your registered email or in-platform notifications.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the platform after any amendments have been made constitutes your acceptance of the updated terms.

These Terms and Conditions are interpreted and governed in accordance with the laws applicable to new1b's operations. Any dispute arising from or relating to these Terms shall first be resolved through good-faith negotiation between both parties before any legal action is taken.